CAREBRIDGE COMMUNITY SUPPORT
Job Title: Team Lead – Developmental Services
Headquarters: 67 Industrial Drive, Almonte, Ontario
Company Overview:
Carebridge fosters caring, strong, and inclusive communities across the County. We contribute to
the development of a person-centered, vibrant community by developing and providing services that
help the people requesting services feel welcome, supported, engaged, and connected to others. Our
three pillars of service include Developmental Services, Senior Services and Affordable Housing.
Together we are finding ways to improve services and enhance the experience of each person we work
with to create a stronger voice for the people we serve.
We’re looking for a Team Lead to join our Developmental Services team. Reporting to the Associate
Director, this role offers a unique opportunity to play a pivotal role in leading teams within our
group home setting ensuring our people supported are living their most fulfilling lives.
Why This Role?
- Direct exposure to leadership and strategic decision-making
- Broad impact on supporting and driving meaningful impacts for people supported with a Person
Centered approach - Collaborative, mission-driven environment
- As part of a small but high-impact developmental services team, you’ll gain
experience across the full employee life cycle
What You’ll Do
Leadership & Team Development
- Lead, coach, and mentor staff to support high-quality service delivery.
- Foster a collaborative, respectful, and supportive team environment.
- Guide staff in implementing person-centered plans for individuals supported.
- Monitor staff performance and provide coaching, development, and training.
- Support onboarding and orientation of new employees and students.
- Participate in performance management, progressive discipline, and grievance processes when
required. - Act as a positive role model, demonstrating professionalism and respect in all
interactions
Client Focused Support
- Attending planning sessions, initiating contact and/or responding to queries from
parents/members of the support network regarding personal plans. - Monitoring and ensuring completion of required documentation including Protocols, Behavioural
Support Plans, Person Centered Reviews, Consents, and more. - Demonstrating and ensuring others demonstrate a respectful relationship with each person
supported, recognizing their rights as a citizen and promoting their dignity and well-being.
Compliance & Financial
- Following QAM and Serious Occurrence mandates as required by Ministry and Provincial
Standards. - Collaborating with management to review quarterly site budgets and work towards ensuring the
allocated budget is balanced. - Verifying timesheets, petty cash and staff travel requests, invoices, receipts, and other
statements of accounts payable or receivable.
Operations & Program Oversight
- Oversee daily operations of residential sites and ensure consistent service delivery.
- Ensure medication regimes are properly followed.
- Monitor household operations and responsibilities at each site.
- Investigate incidents and ensure appropriate reporting, including serious occurrences.
- Participate in an on-call rotation for emergency situations.
What You Bring
- Developmental Services Worker Program or relevant degree or diploma in human services.
- Minimum of five (5) years of practical work experience.
- Experience working with individuals with disabilities including dual diagnosis.
- Understanding of Person-centered planning, tools, and management.
- Understanding of various diagnosis and treatment planning.
- Ability to build trusting relationships, effectively challenge and inspire team members to work
together cohesively as a team. - Strong oral and written communication and active listening skills.
- Strong planning and execution skills.
- Ability to solve problems, resolve conflicts and make decisions with a high degree of
professionalism. - Valid driver’s license with a clean driving record and proof of insurance and access to a
vehicle. - A Clear Criminal Record Check for the Vulnerable Sector.
Who You Are
You are a compassionate leader who:
- Believes in person-centered support and community inclusion
- Motivates teams to work collaboratively toward shared goals
- Thrives in a dynamic, service-oriented environment
- Leads with empathy, professionalism, and accountability
- Is committed to improving the lives of the people we serve
Why Join Carebridge Community Support?
- Serve the Community: Make a positive impact by helping others find purpose and live fulfilled
lives, while contributing to a more just and equitable society. - Work-Life Balance: Flexible hours and the ability to work remotely as needed.
- Career Growth: Opportunities for ongoing learning and development, including access to
mentorship and leadership training. - Culture of Innovation: Be part of a passionate, forward-thinking team working on meaningful and
rewarding projects. - Diversity & Inclusion: We value diversity in all its forms and strive to create an inclusive
environment where every voice is respected and heard.